We've lived in many different places over the past 40 years but our family has never had a better mechanic than Norm and his crew at Midwest Auto. Whatever the problem has been - they always communicate well (especially if it couldn't be fixed in just 1 day), they're honest and trustworthy, they give good estimates and they fix it right the first time. They were especially great when our kids grew up and bought their first cars / 'clunkers'. They've also honestly advised us when we would be wiser to start shopping for a different / better vehicle and they've even prevented us from buying a lemon more than once because we hired them to do a pre-purchase inspection. Life gives us enough challenges so it's great to know that Norm and his crew can always be counted on and trusted to always do their very best for us.
Midwest Auto Repair Center were referred to us by my neighbor when we were looking for a professional and honest mechanic to do a complete auto restoration of my '65 mustang. They had done a muffler repair for my neighbor and he was really impressed with the service and integrity at Midwest, so we went over and met Norm and Chris and we were equally impressed. They did such a great job on the vehicle restoration, it needed a lot of repairs when they started - brakes, radiator, transmission, a complete engine rebuild ... you name it. Now after the complete overhaul and with brand new tires we are ready to hit the road and I just wanted to say thanks for everything!
Norm knows my Dad and my whole family has been going there for as long as they've been open, 25 yrs at least. He always explains everything to you in a way that you can understand, and you start to get to really know your car when you have someone like that patiently showing you what they are doing and why, without you even asking. He always takes peoples budget into consideration, not just me. I have seen it multiple times, he helps people everyday. This repair shop is the place to go when you need to get your car fixed right.
I chose Midwest Auto because of the quality of their work and friendly honest prices. Always reliable to do a good job!!
We choose them because of the well-known good quality of work for a fair price. When they received the car they were very professional and very friendly. They totally took care of us and handled contacting the insurance and I did not have to worry about a thing. I really felt that I was in good hands and I was!!!
I was really impressed with Norm, the owner. His knowledge of classic cars and just cars in general is unbelievable. The work he did for me was great, and he found all the rare parts I was looking for. I recommend this shop to anyone who wants to get their car fixed right the first time, I come all the way from Bellevue.
Norm is the most informed on all types of Vehicles / Trucks. I have a tree business & need to have my equipment working in tip top shape. This includes Hydr. bedtrucks with large pistons NO PROBLEM Boom truck NO PROBLEM..I AM VERY pleased with his abilities & Pricing is ALWAYS VERY less than his competitors. I respect his HONESTY and promptness with a SMILE!
Amazing – The customer service was fast, friendly and professional. My car was done earlier than expected, which saved me money on a rental. The price I got was far less than 2 body shops I had received quotes from prior. When my car was returned, it was clean not only on the outside, but on the inside.